Independent and busy Travel Agency based on the Orihuela Costa (Costa Blanca) is looking to recruit a bi-lingual (English & Spanish) Administrator, with excellent customer service skills. The ideal person will be highly organised, efficient, willing to take the initiative, and proactive. In return the company offers a highly competitive package.
Responsibilities include but are not limited to:
- Daily maintenance of the diary involving checking and completing actions, calling clients for payments
- Preforming online Check-ins for clients
- Chase up any outstanding details
- Contacting clients on return for feedback on holiday
- General Office Duties
- Preparing Documents for Travel
- Preparing Contracts for signing
- Checking Country Requirements for travelers
- Processing any insurance/airline etc. claims & following up
- Maintaining Window advertising, changing and updating as necessary
- Using Mailchimp to design and send out current offers and following up on enquiries
- Processing sales with clients in the office
- Replying to email, media and online enquiries
- Social enquiries
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